Our story
Founded in 2007, ProMedical began with a simple promise: to put people first. What started as a small healthcare staffing partner quickly grew into a trusted name for NHS and independent providers alike, supplying thousands of healthcare professionals across every grade and specialty. From day one, our mission has been clear — to connect the right people, to the right place, at the right time, always with care and integrity at the core.
Over the years, our journey has been shaped by trust, governance, and innovation. We’ve secured places on every major NHS framework, built a community of more than 100,000 healthcare professionals, and delivered millions of safe, reliable hours of patient care. As the healthcare landscape evolved, so did we — expanding beyond recruitment into insourced clinical services, specialist advisory, neurodevelopmental diagnostics, clinical trials and research workforce, event medical services, and workforce redesign and consultancy. Each of these solutions is designed to reduce waiting lists, strengthen governance, and improve outcomes for patients and providers.
Today, ProMedical stands as a framework-approved, industry-accredited partner known for putting people, safety, and community at the heart of every solution. Looking forward, our vision is bold yet simple: to continue growing as a trusted force in healthcare, delivering innovative, people-centred solutions that support healthcare professionals, empower providers, and improve patient care — always putting people first.
Everything begins with our People. First. ethos
It defines who we are and guides every action. Our values shape how we work with healthcare professionals, providers, and each other. They define our culture, our partnerships, and the way we deliver care-focused solutions every day.
Authentic
We live our People.First. ethos in everything we do. Transparent and accountable, we say what we mean and deliver what we promise. Building lasting trust with healthcare professionals, providers, and our own team is important to our ethos etc.
Innovative
We evolve with purpose. From expanding beyond recruitment into new healthcare solutions to embedding governance and technology into everything we do, we find smarter, safer ways to support healthcare professionals, providers, and patients.
Loyal
We stand by our people, our partners, and our purpose. Loyalty at ProMedical means showing up with consistency, honesty, and heart — always doing what’s right for our healthcare professionals, providers, and patients. We believe loyalty is earned through trust, reliability, and a shared commitment to doing our best work, together.
Compassionate
We never lose sight of the human impact of what we do. Guided by our People.First. ethos, we treat every healthcare professional, provider, and patient with respect and care. Compassion is present in every solution we deliver.
Our Culture
At At ProMedical, teamwork underpins our success. Every person we work with – our internal staff, healthcare professionals, and client partners – is a valued collaborator in our mission. We foster an environment where everyone feels valued, respected, and heard. We know that a supported, motivated team delivers the best outcomes for our clients, healthcare professionals and ultimately patients, which is why we invest in our people’s well-being and growth. When you work with or for ProMedical, you become part of the “ProMedical family,” united by a shared vision to put people first and improve the lives we touch.