Guidance for COVID-19

20 Mar 2020

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We all have a duty of care during this time where we need to ensure we are educating ourselves as much as possible. Please rest assured: we are taking the necessary steps to protect ourselves and those we encounter.

What ProMedical will be doing to support our staff, candidate and clients:

  • We will no longer conduct face to face interviews for the next few weeks and will instead use WhatsApp and Video calling tools more.
  • We have the capabilities to deploy all our services remotely, with no service interruption. In the event we must self-isolate, we can continue supporting you, our clients and our healthcare professionals.
  • We are a multi-site, multi-national organisation. This allows us to provide our services and avoid the risk of a single point of failure. Our teams will continue to work our usual business hours and access to our services will not be affected.

Business services that will remain unaffected:

  • Payroll will not be affected;
  • Our phone lines will still operate between 7 am to 9 pm, 7 days a week, 365 days a year.
  • All telephone numbers will remain the same and a divert will be in operation;
  • Our business hours will remain unchanged.

What are the main symptoms of COVID-19?

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • Cough
  • Difficulty in breathing
  • Fever

If you are experiencing any or all of these symptoms, follow the link to take the online assessment or contact 111 if you are concerned.

Also, if any of our candidates have recently travelled back to the UK from abroad, please check out the advice page, containing a list of countries with a high risk of COVID-19. (the full list is available here)

Recently travelled back from abroad to the UK click here.

What can we do to stop the spread of COVID-19?

There are two main routes by which people can spread COVID-19:

  • Infection can be spread to people who are nearby (within 2 metres) or possibly could be inhaled into the lungs.
  • It is also possible that someone may become infected by touching a surface, object or the hand of an infected person that has been contaminated with respiratory secretions and then touching their own mouth, nose, or eyes (such as touching a doorknob or shaking hands then touching own face)

Public Health England (PHE) recommends that the following precautions are taken to help prevent people from catching and spreading COVID-19:

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze. See Catch it, Bin it, Kill it
  • put used tissues in the bin straight away
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available. See handwashing guidance
  • try to avoid close contact with people who are unwell
  • clean and disinfect frequently touched objects and surfaces
  • do not touch your eyes, nose or mouth if your hands are not clean

If you are worried about symptoms, please call NHS 111. Do not go directly to your GP or other healthcare environments.

20 Mar 2020 | Leave a comment

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