Whistleblowing Policy
Our commitment
ProMedical Personnel Ltd (“ProMedical”, “we”, “our”, “us”) is committed to the highest standards of openness, integrity, and accountability.
We encourage employees, workers, contractors, and partners to report any concerns about wrongdoing in our business or supply chain without fear of retaliation.
Purpose
The purpose of this policy is to:
- Provide a safe and confidential process for raising concerns.
- Ensure concerns are taken seriously and investigated fairly.
- Protect whistleblowers from victimisation, discrimination, or disadvantage.
Scope
This policy applies to concerns relating to:
- Criminal offences.
- Breaches of legal or regulatory obligations.
- Health and safety risks.
- Environmental damage.
- Miscarriages of justice.
- Modern slavery, bribery, or corruption.
- Concealment of any of the above.
It applies to all employees, agency workers, contractors, suppliers, and any other individual connected with our business.
How to raise a concern
Concerns should be raised as soon as possible, either verbally or in writing, to:
- Governance Lead – speakout@promedical.co.uk
If you feel unable to raise the concern internally, you may contact an appropriate external body (see section 6).
Investigation process
When a concern is raised:
- It will be acknowledged within 24 hours.
- An initial assessment will determine the next steps.
- If a formal investigation is required, it will be conducted impartially and confidentially.
- Findings and any necessary actions will be shared with the whistleblower where appropriate.
External reporting
If internal reporting is not appropriate, you can contact:
- NHS Workforce Alliance or HealthTrust Europe (for framework-related concerns).
- Care Quality Commission (CQC) (for regulated activity concerns).
- Recruitment and Employment Confederation (REC) (for recruitment practice concerns).
- Protect (independent whistleblowing advice) – www.protect-advice.org.uk | 020 3117 2520.
Protection for whistleblowers
Under the Public Interest Disclosure Act 1998, whistleblowers are legally protected from dismissal or detriment if their disclosure is made in good faith and in the public interest.
We will take disciplinary action against anyone who victimises or retaliates against a whistleblower.
Confidentiality
We will make every effort to keep a whistleblower’s identity confidential unless disclosure is required by law.
Review
This policy will be reviewed annually or from time to time if required by legislative or organisational changes.
Last reviewed: 03/09/2025