Umbrella Company Payment Guide and Preferred Supplier List (PSL)

As part of your engagement with ProMedical, you must confirm the umbrella company you wish to use for any assignment we arrange. Please review the options below carefully and provide your selection at your earliest convenience.

This document explains your responsibilities, the obligations of umbrella companies, and forms part of ProMedical’s approach to complying with Employment Agency legislation, HMRC rules, and the Criminal Finances Act 2017.

Employment Details

As you will be engaged via an umbrella company:

You will be employed by the umbrella company, not ProMedical.
The umbrella company is responsible for processing your pay, deducting Tax and National Insurance, administering holiday pay, and issuing payslips.
You are responsible for carrying out your own due diligence before selecting an umbrella company.

ProMedical maintains a Preferred Supplier List (PSL) of umbrella companies that have been assessed for compliance, employment standards, and operational reliability. You may choose an umbrella company from this list.

Your Responsibilities When Using an Umbrella Company

To protect yourself from unexpected tax liabilities and follow HMRC guidance, it is your responsibility – and strongly recommended – that you:

Check Your Pay Weekly Using HMRC’s Official Pay-Checking Tool

Use the HMRC tool ‘Work out pay from an umbrella company’ to confirm whether your umbrella is deducting tax and National Insurance correctly:

www.gov.uk/guidance/work-out-pay-from-an-umbrella-company

HMRC may hold you personally liable for underpaid tax if your umbrella fails to process PAYE correctly.

Review Every Payslip

Confirm:

Tax and National Insurance have been deducted
Holiday pay is clearly displayed (rolled-up or accrued)
No unexplained or non-standard deductions appear
No part of your pay is labelled as “loans”, “advances”, “credits”, “investment returns”, or similar

Ensure You Receive the Legally Required Documentation

You will receive a Key Information Document (KID) from ProMedical, which sets out how your pay will be calculated when you are paid through an umbrella company.

Your umbrella company should also provide:

An employment contract
Clear holiday pay and deduction policies
Itemised payslips and reconciliation statements

Report Any Concerns Immediately

If something appears incorrect, you must contact the umbrella company directly and notify ProMedical.

ProMedical’s Compliance Position

In accordance with the Employment Agencies Act, Conduct Regulations 2003, AWR 2010, and the Criminal Finances Act 2017:

- ProMedical does not recommend any specific umbrella company.
- ProMedical cannot guarantee the compliance, performance, or ongoing suitability of any umbrella company.
- You make your own choice, based on your own due diligence.
- ProMedical conducts independent vetting and periodic audits on its PSL umbrella companies, but this does not replace your personal responsibility for reviewing your pay and ensuring correct deductions.

Preferred Supplier List (PSL)

	Ovio – Website: ovio-solutions.co.uk Contact Details Email: Hello@pulse-solutions.co.uk Phone: 0292 010 2451
	ICS Accounting – Website: www.icsuk.com Contact Details Email: newbusiness@icsuk.com Phone: 01524 580720 (then option 1)
	Pay Shield - Website: www.payshield.me *Contact Details* Email: info@payshield.me Phone: 0204 591 5007
	Payments Pro - Website: www.paymentspro.co.uk Contact Details Email: newstarters@paymentspro.co.uk Phone: 020 3819 7220
	Cnergy - Website: www.cnergy.co.uk Contact Details Email: signup@cnergy.co.uk Phone: 0204 515 0055
	Contractor Umbrella - Website: www.contractorumbrella.com Contact Details Email: Support@contractorumbrella.com Phone: 01206 591 000
	Source Pay - Website: www.sourcepay.co.uk Contact Details Email: support@sourcepay.co.uk Phone: 0203 048 3650
	We Contract - Website: www.we-contract.co.uk Contact Details Email: registrations@we-contract.co.uk Phone: 01244 746 690
	My Pay - Website: www.mypay.uk.com *Contact Details* Email: newbusiness@mypay.uk.com Phone: 0161 428 3993

All listed umbrella companies have been subjected to ProMedical’s compliance checks and are reviewed regularly. Inclusion does not constitute recommendation or guarantee.

Important Legal and Compliance Notices

Non-Recommendation Notice

ProMedical is not affiliated with any umbrella company and does not provide financial, legal, or tax advice.

Tax Responsibility Notice

HMRC may pursue you for unpaid tax if your umbrella fails to make correct deductions.

- - Verifying your deductions weekly is essential.

Employment Status Notice

By selecting an umbrella company, you become an employee of that umbrella.

- - All queries regarding pay, holiday, contracts, deductions, pensions, and employment rights must be addressed to the umbrella company.

How to Confirm Your Umbrella Company

You must confirm your chosen umbrella company prior to commencement of any assignment.

Please email the name of your selected umbrella company (from ProMedical’s Preferred Supplier List) to: payroll.mailbox@promedical.co.uk

Support

If you need clarification on payment models, documentation, or how to check your payslips, our payroll and compliance teams are available to assist.