Social Value Statement – June 2026 

Last reviewed: 04/06/2026 

Creating Lasting Social Value Through Healthcare Workforce Solutions 

At ProMedical, we understand that every service we deliver has the potential to create wider benefits beyond its immediate purpose. Whether supporting healthcare organisations through workforce solutions, insourced clinical services, medico-legal expertise or specialist healthcare support, we are committed to generating meaningful social, economic and environmental value alongside the services we provide. 

As a trusted partner to healthcare organisations since 2007, we recognise our responsibility to support not only our clients and candidates, but also the communities, patients and organisations that rely on resilient healthcare services. Social value is embedded within our business strategy, operational practices and long-term vision for sustainable growth. 

We align our approach with the principles of the Public Services (Social Value) Act 2012 and the UK Government Social Value Model, focusing on delivering positive outcomes for people, communities, the environment and the wider healthcare system. 

Supporting Healthcare Services and Patient Outcomes 

Healthcare organisations face increasing pressures from workforce shortages, rising demand and operational challenges. Through our workforce solutions, insourced clinical services, medico-legal expertise and specialist support services, ProMedical contributes to the resilience and sustainability of healthcare delivery across the United Kingdom. 

Our services help healthcare organisations: 

  • Maintain access to skilled healthcare professionals across a wide range of disciplines and specialties. 
  • Support workforce continuity in hard-to-fill and high-demand areas. 
  • Reduce workforce shortages and minimise service disruption. 
  • Enhance operational resilience during periods of increased demand. 
  • Support NHS waiting list reduction initiatives through workforce and insourcing solutions. 
  • Improve workforce flexibility and access to specialist expertise. 
  • Strengthen healthcare delivery through recruitment, insourced clinical services and specialist workforce solutions. 

By supporting healthcare organisations to deliver safe, effective and sustainable services, we contribute indirectly to improved outcomes for patients and communities. 

Creating Employment and Economic Opportunity 

As a UK-based workforce solutions provider, ProMedical contributes to local and regional economic growth through employment, workforce development and investment in people. 

We are committed to: 

  • Creating employment opportunities within the communities we serve. 
  • Supporting individuals seeking to enter, re-enter or progress within the workforce. 
  • Recruiting and developing future talent through trainee and entry-level opportunities. 
  • Promoting professional development, mentoring and career progression. 
  • Supporting workforce mobility and access to employment opportunities across the healthcare sector. 
  • Investing in the long-term development of our employees and the wider workforce. 

ProMedical has employed hundreds of individuals through its own operations and has supported the careers of thousands of healthcare professionals across the United Kingdom. Since 2007, our workforce solutions have helped connect healthcare professionals with meaningful employment opportunities, contributing millions of hours of workforce capacity across the NHS and wider healthcare sector. 

As an established SME, we remain committed to investing in future talent, supporting workforce participation and creating sustainable employment opportunities that contribute to long-term economic growth. 

By investing in people, skills and career development, we contribute to stronger communities, increased workforce participation and a more resilient healthcare workforce. 

Supporting Local Communities 

We believe successful businesses have a responsibility to contribute positively to the communities in which they operate. 

As a long-established business within Brentwood, Essex, ProMedical is committed to supporting local economic growth, community wellbeing and charitable initiatives that create positive and lasting impact. 

Our community commitments include: 

  • Annual contributions to Brentwood Connected Business Improvement District (BID), supporting local economic development, business growth and community initiatives. 
  • Supporting charitable fundraising activities, including participation in nationally recognised fundraising campaigns and causes. 
  • Providing employees with a paid volunteering day each year to encourage community engagement and social participation. 
  • Supporting employee-led fundraising initiatives and charitable activities. 
  • Encouraging community involvement through grassroots sport and youth participation initiatives, including fundraising and practical support where appropriate. 
  • Maintaining a local presence that contributes to employment, skills development and economic activity within the communities we serve. 

Alongside our core services, we remain committed to identifying opportunities to strengthen our contribution to local communities and create meaningful social value through responsible business practices, community engagement and long-term local investment. 

Equality, Diversity and Inclusion 

We recognise that diverse and inclusive workplaces strengthen organisations and improve outcomes for both employees and service users. 

Our commitment includes: 

  • Providing equal opportunities for all individuals. 
  • Promoting fair and transparent recruitment processes. 
  • Creating an inclusive workplace culture. 
  • Supporting diversity throughout our workforce and supply chain. 
  • Treating all individuals with dignity, fairness and respect. 

Our policies and procedures are designed to ensure compliance with equality legislation while fostering an environment where individuals can thrive regardless of background or personal characteristics. 

Ethical Recruitment and Responsible Business 

Integrity is fundamental to how we operate. 

We maintain robust governance arrangements covering: 

  • Modern Slavery and Human Trafficking. 
  • Anti-Bribery and Corruption. 
  • Whistleblowing. 
  • Equality, Diversity and Inclusion. 
  • Ethical Recruitment Practices. 
  • Supplier Conduct and Responsible Procurement. 

We are committed to ensuring that workers are treated fairly, employment practices are ethical and supply chain risks are appropriately managed. 

We expect the same high standards from our suppliers, partners and stakeholders. 

Governance and Ethical Business 

Strong governance underpins every aspect of ProMedical's operations and supports our commitment to ethical, transparent and responsible business practices. 

We maintain a comprehensive framework of policies, procedures and controls designed to promote accountability, protect stakeholders and support responsible decision-making throughout our organisation. 

Our governance framework includes: 

  • Modern Slavery and Human Trafficking. 
  • Anti-Bribery and Corruption. 
  • Whistleblowing. 
  • Equality, Diversity and Inclusion. 
  • Environmental Sustainability. 
  • Information Governance and Data Protection. 
  • Supplier Code of Conduct and Responsible Procurement. 

These measures help ensure that our business operates with integrity, transparency and accountability while supporting fair treatment, ethical employment practices and responsible supply chain management. 

We regularly review our governance arrangements to ensure they remain effective, proportionate and aligned with evolving legislative, regulatory and industry requirements. 

Workforce Wellbeing and Development 

People are central to our success and long-term sustainability. 

As an established SME, we recognise that creating a supportive and engaging working environment is essential to attracting, developing and retaining talented individuals. Our approach focuses on practical support, personal development and fostering a positive workplace culture. 

We support our employees through: 

  • Mentoring, coaching and knowledge sharing from experienced colleagues and leaders. 
  • Ongoing skills development and professional growth opportunities. 
  • A supportive working environment that encourages collaboration, open communication and personal accountability. 
  • Flexible workplace arrangements where operationally appropriate, including accommodating personal appointments and individual circumstances whenever possible. 
  • Enhanced annual leave benefits, including long-service recognition, birthday leave and additional leave entitlements linked to employee tenure. 
  • A paid volunteering day each year to encourage community engagement and charitable participation. 

We believe that investing in our people creates a stronger organisation, improves employee wellbeing and supports the delivery of high-quality services to our clients and stakeholders. 

Environmental Responsibility 

ProMedical is committed to operating in a responsible and environmentally conscious manner. While our business has a relatively low direct environmental footprint, we recognise our responsibility to minimise waste, reduce unnecessary resource consumption and continuously improve our environmental performance. 

Our approach focuses on practical, sustainable business practices that are embedded throughout our day-to-day operations, technology platforms and workforce management processes. 

Our environmental commitments include: 

  • Operating a predominantly paper-free business wherever legally, operationally and client requirements permit. 
  • Utilising digital onboarding, compliance, payroll and document management systems to reduce paper consumption. 
  • Using electronic signatures, digital workflows and secure online platforms to minimise printing and physical document storage. 
  • Reducing unnecessary travel through the effective use of telephone, video conferencing and digital communication technologies. 
  • Encouraging environmentally responsible travel choices where reasonably practicable. 
  • Promoting environmentally responsible procurement practices where appropriate. 
  • Reviewing business processes to identify opportunities to further reduce waste and improve operational efficiency. 

As part of our ongoing commitment to sustainability, 100% of vehicles owned by the company's directors have transitioned to electric vehicles. We continue to promote environmentally conscious practices throughout the organisation and support initiatives that contribute towards reducing our environmental impact. 

Environmental sustainability forms part of our wider commitment to responsible business practices, and we remain focused on delivering practical improvements that are proportionate to the size and nature of our organisation. 

Information Security and Data Protection 

As a provider of workforce solutions, ProMedical recognises the importance of protecting personal, organisational and sensitive information. 

Information governance and cybersecurity are fundamental to maintaining the trust of our clients, candidates, healthcare professionals and business partners. 

Our approach includes: 

  • Compliance with UK GDPR and Data Protection legislation. 
  • Compliance with the NHS Data Security and Protection Toolkit (DSPT). 
  • Cyber Essentials Plus certification. 
  • Strong information governance and data protection practices. 
  • Secure handling, storage and processing of personal and organisational data. 
  • Controlled access to sensitive information based on business need. 
  • Ongoing cybersecurity awareness, training and continuous improvement. 
  • Regular review of information security controls, processes and risks. 

Through robust information governance and cybersecurity measures, we support trust, accountability and confidence across all areas of our business while helping to protect the sensitive information entrusted to us. 

Our Social Value Commitments 

ProMedical is committed to delivering long-term social value through four key pillars: 

People 
  • Creating employment opportunities. 
  • Supporting workforce participation and career development. 
  • Promoting equality, diversity and inclusion. 
  • Supporting employee wellbeing. 
Communities 
  • Supporting local economic growth. 
  • Contributing to community initiatives and charitable causes. 
  • Investing in local relationships and partnerships. 
  • Encouraging employee volunteering and engagement. 
Environment 
  • Reducing environmental impact. 
  • Promoting sustainable business practices. 
  • Supporting responsible use of resources. 
Ethical Business 
  • Maintaining strong governance and compliance. 
  • Promoting ethical recruitment and employment practices. 
  • Supporting responsible supply chain management. 
  • Upholding transparency and accountability. 

Our Commitment 

Social value is not a standalone initiative. It forms part of how ProMedical operates as a responsible workforce solutions and healthcare support services partner. 

Through our workforce solutions, insourced clinical services, governance framework, community investment and responsible business practices, we remain committed to creating positive and lasting social, economic and environmental outcomes for healthcare organisations, healthcare professionals, local communities and the wider public sector.